FAQ
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WET WEATHER POLICY
Check with your coach 1 hour before the lesson if there needs to be a rescheduling due to inclement weather. Half the lesson will be charged once the lesson is confirmed an hour ahead. Full lessons will be charged if more than 30 minutes have passed.
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WHEN AND HOW DO I MAKE PAYMENT
After registering, we will reserve your slot for 24 hours upon which fees are to be paid in full via PayNow or PayLah. Please contact coach Euan for more information.
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COURT BOOKINIG
Coaches are not responsible for court bookings and court fees are not included. Please ensure you have a court booked before your lesson commences.
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CANCELLATION POLICY
If 24 hours' notice is given, private lessons may be rescheduled or cancelled. No cancellations are allowed for group classes and the lesson will be carried out as per usual. No refunds will be issued.